The Client Challenge

Hadlow Tower is a rare, fully restored Grade I listed Gothic tower in Kent, dating from the early 19th century. Following years of community fundraising and a restoration completed in 2013, it was essential that the building and its grounds were protected from vandalism and unauthorised access.

The security challenge was made more complex by the fact that a local history society runs regular guided tours of the tower for members of the public throughout the peak holiday season. Any security solution needed to protect the site without disrupting legitimate visitor access.

Our approach

RemoteZone carried out an initial site survey to assess what security measures would be needed to satisfy the insurer’s policy requirements, and to identify what physical security measures should be installed.

We then put the following in place:

  • An SSAIB-approved temporary monitored alarm system
  • An SIA-approved 24-hour alarm response service
  • Regular property inspections carried out by SIA-approved local keyholders every two weeks
  • A practical access arrangement to allow the local history society to continue its guided tours without compromising site security

Results

RemoteZone took over security at Hadlow Tower in late 2015. Since then, the tower has remained secure and free from vandalism and unauthorised visitors, while the local history society has been able to continue its tours throughout the holiday season without interruption.

Why choose RemoteZone for vacant property protection?

Historic and at-risk properties present unique security challenges, and insurers are increasingly demanding that owners demonstrate proactive measures are in place. RemoteZone provides a flexible, cost-effective solution that can be tailored to the specific needs of each site, including where public access needs to be carefully managed alongside security requirements.

Here are some reasons our clients trust us:

  • Systems can typically be installed within 24 hours of instruction
  • All alarms are managed by an NSI Gold Alarm Receiving Centre (ARC)
  • SIA-approved mobile patrol responders are typically on site within 20 minutes of an activation
  • We hold SSAIB accreditation at enhanced status, and are authorised by a number of insurers
  • There are no minimum contract periods, so you only pay for protection as and when you need it
  • Because equipment is rented rather than purchased, costs are predictable and flexible

Find out more about RemoteZone

If you have a vacant or vulnerable property that needs protecting, our team would be pleased to discuss how RemoteZone can help.

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Why RemoteZone?

  • 24/7 alarm monitoring & rapid response
  • National coverage across the UK
  • Bespoke solutions for every property type
  • Full compliance documentation provided
  • Live client reporting portal access
  • Dedicated account management

or call us on 0800 123 4567

"RemoteZone can step in quickly when a property faces an immediate threat. From initial consultation to installation, we had the University of Oxford's pavilion protected within days and kept safe throughout a vulnerable period. It is exactly the kind of outcome we aim to deliver for every client."

Charlotte Peel

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