The Client Challenge

Following two attempted arson attacks on a historic cricket pavilion at the University of Oxford in late 2015, our RemoteZone team was approached to provide urgent temporary security for the building and its surrounding grounds.

After online discussions and an on-site consultation with the university’s security and estates departments, a bespoke RemoteZone system was installed and went live on 7 December 2015. The brief was to protect the property from further attacks until a permanent alarm system could be commissioned, a period of approximately three months.

Our approach

Our team designed a system tailored to the specific layout and risks of the site, combining:

  • Internal PIR motion detectors and smoke detectors to monitor the inside of the pavilion
  • External PIR detectors and camera PIRs to cover the surrounding grounds and outbuildings

The university’s 24/7 security team was located nearby, allowing them to respond promptly to any activations. The system operated continuously from installation through to early March 2016, when a permanent alarm was installed and commissioned.

Results

The pavilion suffered no further arson attacks during the period the RemoteZone system was in place. Aside from a small number of false activations, each reviewed via still images captured by the camera PIRs, the system performed exactly as intended, giving the university confidence that the building was protected while a long-term solution was put in place.

Lyndie Hayes, Chartered Insurance Risk Manager at the University of Oxford, contacted our team after the system was removed to confirm the success of the project. She said: “I just wanted to say thank you for your assistance with this matter. We have been very pleased with your service and I will be in touch again when we have another property at risk.”

Why choose RemoteZone for vacant property protection?

Vacant and vulnerable properties present significant risks, and insurers are increasingly demanding that owners demonstrate proactive security measures are in place. RemoteZone provides a robust, cost-effective solution that satisfies insurer requirements without the expense of manned guarding or permanent installation.

Here are some reasons our clients trust us:

  • Systems can typically be installed within 24 hours of instruction
  • All alarms are managed by an NSI Gold Alarm Receiving Centre (ARC)
  • SIA-approved mobile patrol responders are typically on site within 20 minutes of an activation
  • We hold SSAIB accreditation at enhanced status, and are authorised by a number of insurers
  • There are no minimum contract periods, so you only pay for protection as and when you need it
  • Because equipment is rented rather than purchased, costs are predictable and flexible

Find out more about RemoteZone

If you have a vacant or vulnerable property that needs protecting, our team would be pleased to discuss how RemoteZone can help.

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Services Used In This Case Study

Why RemoteZone?

  • 24/7 alarm monitoring & rapid response
  • National coverage across the UK
  • Bespoke solutions for every property type
  • Full compliance documentation provided
  • Live client reporting portal access
  • Dedicated account management

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"RemoteZone can step in quickly when a property faces an immediate threat. From initial consultation to installation, we had the University of Oxford's pavilion protected within days and kept safe throughout a vulnerable period. It is exactly the kind of outcome we aim to deliver for every client."

Charlotte Peel

Everything your vacant or vulnerable property needs

Related Work

  • When Malsis School closed following administration, RemoteZone delivered a layered security solution to protect the vacant site. Find out how we kept it secure from closure through to sale

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