The Client Challenge

Hadlow Tower is a rare, fully restored Grade I listed Gothic tower in Kent, dating from the early 19th century. Following years of community fundraising and a restoration completed in 2013, it was essential that the building and its grounds were protected from vandalism and unauthorised access.

The security challenge was made more complex by the fact that a local history society runs regular guided tours of the tower for members of the public throughout the peak holiday season. Any security solution needed to protect the site without disrupting legitimate visitor access.

Our approach

RemoteZone carried out an initial site survey to assess what security measures would be needed to satisfy the insurer’s policy requirements, and to identify what physical security measures should be installed.

We then put the following in place:

  • An SSAIB-approved temporary monitored alarm system
  • An SIA-approved 24-hour alarm response service
  • Regular property inspections carried out by SIA-approved local keyholders every two weeks
  • A practical access arrangement to allow the local history society to continue its guided tours without compromising site security

Results

RemoteZone took over security at Hadlow Tower in late 2015. Since then, the tower has remained secure and free from vandalism and unauthorised visitors, while the local history society has been able to continue its tours throughout the holiday season without interruption.

Why choose RemoteZone to protect your listed or heritage building?

Listed and heritage buildings require a security approach that is sensitive to their character, compliant with insurer requirements and flexible enough to accommodate legitimate public or community access.

RemoteZone provides a tailored solution for every site, working around the specific constraints and access requirements of each property rather than applying a one-size-fits-all approach.

Here are some reasons heritage property owners and managers trust us:

  • Systems can typically be installed within 24 hours of instruction
  • We design each solution around the specific layout, risks and access requirements of your site
  • All alarms are managed by an NSI Gold Alarm Receiving Centre (ARC)
  • SIA-approved mobile patrol responders are typically on site within 20 minutes of an activation
  • We hold SSAIB accreditation at enhanced status, and are authorised by a number of insurers
  • There are no minimum contract periods, so you only pay for protection as and when you need it

Find out how RemoteZone can protect your listed or heritage building

If you own or manage a listed or heritage property that needs protecting, our team would be pleased to discuss how RemoteZone can help.

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Why RemoteZone?

  • 24/7 alarm monitoring & rapid response
  • National coverage across the UK
  • Bespoke solutions for every property type
  • Full compliance documentation provided
  • Transparent communication 

  • Dedicated account management

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Hadlow Tower needed security that worked around the site, not against it. With regular public tours to accommodate alongside insurer requirements, the solution had to be carefully designed. The tower has remained secure and fully accessible to visitors ever since.

Charlotte Peel

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Related Work

  • When the University of Oxford's historic cricket pavilion was targeted by arsonists, RemoteZone provided a bespoke temporary alarm system within days. Find out how we kept the building protected for three months until a permanent solution was in place.

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